Virtual Intelligent Agents
Virtual Intelligent Agents are interactive digital agents, or bots, assist in fielding questions and providing digital support around the clock. They are remarkably efficient front-line support enhancing incoming customer service and client FAQ duties. Fully customizable, virtual intelligent agents are extremely versatile, respond in voice and text, and can be used in a variety of applications including public websites, customer call centers, internal HR sites, online classrooms, registration sites and more.
- Unlimited programmable information, triggers and responses
- Responds with voice and text answer (including links to detailed information)
- Fully customizable: content, gender, appearance, language, voice and background
- 24/7 availability for customers, employees, students, etc.
- Programmable by you (with support) or by us - your choice!
- User-friendly trigger and response editor, Artie™
- Versatile application suits numerous business models and needs
In the education field, Virtual Agents provide students with answers to questions right away, even if it's over the weekend or during an institutional holiday.
Virtual Agent, Client Faculty Member
Our Virtual Agent, MAURA™, increases the efficiency of getting an answer for a student. There's no need for the student to be searching for something they need.
Virtual Agent, Client Student Services