Virtual Intelligent Agents

Virtual Intelligent Agents

Virtual Intelligent Agents are interactive digital agents, or bots, assist in fielding questions and providing digital support around the clock. They are remarkably efficient front-line support enhancing incoming customer service and client FAQ duties. Fully customizable, virtual intelligent agents are extremely versatile, respond in voice and text, and can be used in a variety of applications including public websites, customer call centers, internal HR sites, online classrooms, registration sites and more.

  • Unlimited programmable information, triggers and responses
  • Responds with voice and text answer (including links to detailed information)
  • Fully customizable: content, gender, appearance, language, voice and background
  • 24/7 availability for customers, employees, students, etc.
  • Programmable by you (with support) or by us – your choice!
  • User-friendly trigger and response editor, Artie™
  • Versatile application suits numerous business models and needs

See our Virtual Intelligent Agents in action!
(Client: American Sentinel University)

In the education field, Virtual Agents provide students with answers to questions right away, even if it's over the weekend or during an institutional holiday.

Virtual Agent, Client Faculty Member

Our Virtual Agent, MAURA™, increases the efficiency of getting an answer for a student. There's no need for the student to be searching for something they need.

Virtual Agent, Client Student Services

About Us

Healthcare Learning Innovations, a division of American Sentinel University, provides a comprehensive digital portfolio of interactive courses, simulation technologies, learning products and services for healthcare professionals and educators. In addition to our publicly available content and digital solutions, we create private innovative learning solutions that match client resources.

We are powered by experts in online, healthcare-focused education with more than 10 years of experience. We combine our extensive program development experience with industry research, providing immersive learning for healthcare professionals.